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 Thread (16 posts)
AmazingAvery  1/13/08 3:54:46 AM

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Age of Conan Correspondent

Joined: 1/16/07
Posts: 3993

After all is said and done, a lot more will be said than done.

I came across an article on Bugs upon which was by a gentleman called Michael Russel  If you get the chance his blog  is a good read for a straight look at the life of a software developer/tester.

Anyways, after reading mmorpg.coms article by Dan Fortier  (MMOWTF: Giv Beta Plz: http://mmorpg.com/showFeature.cfm/loadFeature/1349)

I kind of wanted to relate here some quotes from that article from the view point of someone who has been in the industry.

So then here are some snippets from the article which I think people might find interesting in relation to our bug filled world of Beta and mmorpg's, With Age of Conan's release getting to be under 70 days soon and unconfirmed speculation of no open beta.

Originally wrote by Michael Russell

1. The bug may simply of not being found.

"Its true, that not every bug will be found by the testing department. Its hard enough to locate the ones that we do find. Most companies tend to employ an "ad hoc" testing strategy, where you go through the game and follow hunches to the bugs. A few companies now use a more engineering focused strategy to test the code side of things, but even that wont find all of the bugs in a game" 

" Staffing concerns crop up as well. While testers are generally among the lowest paid staff on any project, it can often be impossible to bring on the number of testers necessary to fully test a game, either from a financial standpoint, or a logistics standpoint."

2. The bug may have been negotiated away to get a worse bug fixed.

"As games get closer to shipping the bar raises for how severe a bug needs to be in order to get fixed. At about 8-12 weeks before gold, certain types of cosmetic bugs are automatically set to “won’t fix.” Gradually, it gets to the point where unless a bug makes it so the game can’t be finished, it won’t be fixed."

"There are also times we might decide on a lower impact fix, or to ignore a bug because to cure would be worst than the disease. Any change could introduce new bugs, cause older bugs to resurface, or inadvertently unveil a bug that’s been hiding the whole time."

" Sometimes developers will leave in broken code or content and just block it off to keep the bug or incomplete code from being triggered. Other times, if the choice is between having a revolutionary feature that works 95% of the time or not having the feature, the 5 % failure rate is considered “acceptable.”"

3. You may have a less-than-common combination of hardware and drivers.

"Configuration testing is an exponentially difficult problem. With dozens of different video cards, sound cards, motherboards, controller chipsets and network cards released every single year, trying to make sure a game will work on every single hardware configuration released over the last 3-5 years is an exercise in futility."

" Generally, the top 40 to top 100 components (based on market share) get tested, but depending on when the game is ready for config testing, many of the fixes might not make it until there is a patch. Additional software on your machine may cause issues. Most testing is done on relatively clean PC’s, so software interactions are rarely, if ever, tested."

4. Unstoppable force (schedule slippage) meets immovable object (ship date).

"There are times when a ship date just can’t slip. A sports game sells extremely poorly if released after the start date of a season. A movie tie-in generally relies on being released with the film to capitalize on the marketing dollars."

" During this run up to ship date, there may be enough time to find the issue and document it, but there may not be enough time to fix the problems before it’s time to make the gold master. Generally you will see a day one or week one update in a case like this."

5. Not every gamer is an admin.

"Most developers and testers are admins for their own PC’s, but not every game-player out there is an admin for theirs. As a result there are issues with reduced permissions that many developers and testers will never see, such as many of the user-permission errors that you are now seeing with Windows Vista."

" Microsoft published guidelines as far back as 1996 for where developers should store temp files, files shared between users, per-user files, etc/., but very few developers have listened, partly because those guidelines can make it slightly more difficult to ensure a current, proper build on a development machine. It’s a lot easier to have one folder with everything that you can nuke at will than five folders spread out all over the machine that have to be individually deleted."

"Now, nothing in this article is here to justify a game shipping broken. While all of these are perfectly valid reasons why a game could ship in a broken state, it doesn’t change the fact that quality assurance is considered an unnecessary evil by many portions of the industry. Until quality assurance is able to get the game time and resources it needs to competently test games, don’t be surprised if things get worse before they get better. "

 

Another point I wanted to bring up why I think it is easier to Funcom to squash any bugs that might and probably will be present at launch. That point is that the game engine is theirs / Propriety. By using a pre existing but heavily modified of their own game engine provides a battle tested technology base with employee's knowing and better capable on fixing any config issues.

Second point is: This is supposed to be a "Games for Windows" title. The Games for Windows initiative carries a set of coding standards with it, backed by massive marketing budget and something Funcom is taking advantage of. Properly handling installers, save game locations, user permissions etc et all, will help the game play nicely with Windows in the first place.

Well I found it an interesting read and figured with the features that AoC promises to deliever, lets not lose sight of the fact that mmorpg's being as complex as they are do release with bugs, but its the experience Funcom have - in showing they are capable in fixing issues thats holds any potential issues with AoC in good stead! They have their own way of doing Beta.  The game is in a "Technical / General" Beta state right now, so like me, Im sure you guys hope that the testers find the bugs and the developers will have a better chance to eliminate bugs found.

I strongly doubt this game will fail, it may have a rough launch, but hey, what baby doesn't cry at first ? Just wait for it to smile 

The content quoted is not in its entirety and linked / citied and Respected in accordance with the terms of condition of this site.

Playing: Age of Conan, Crysis Wars (mod maps), Fallout 3, NWN2 Storm of Zehir
Watching: Doctor Who S4, Stargate Atlantis S5
The views expressed on these forums are my own and do not necessarily reflect the views of mmorpg.com which includes punctuation error's and dry sarcastic humour...

Corthagath  1/13/08 1:06:36 PM

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Novice Member

Joined: 3/15/07
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I wont be subscribed in to MMORPG so i could hold hands

 

Thanks Avery !

i hope that this post makes other persons to realize that its impossible to have absolutely polished game, it will surely have bugs and issues to deal with; every game has !

people will get quite disapointed if they think to get flawless gaming experience right from the day one. forget that idea folks, and start to think about handling few minor bugs or balance issues

 
Stith16  1/13/08 1:17:01 PM

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Apprentice Member

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I fart in your general direction!

Its understandable that some bugs will drive people nutso but I think a few don't realize what is going on at all before they start thrashing on the boards.  Bugs can be fixed.  There are much worse things in life than a game bug =). 

I also think that you shouldn't discriminate a game because of launching bugs or game errors.  Discriminate the developers if they don't listen to their consumers and fix their product.  If they are attempting a fix, then please hush, least they are trying to solve it instead of ignoring it.

AmazingAvery  5/02/08 8:53:53 PM

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Age of Conan Correspondent

Joined: 1/16/07
Posts: 3993

After all is said and done, a lot more will be said than done.

*Cough*

I strongly doubt this game will fail, it may have a rough launch, but hey, what baby doesn't cry at first ? Just wait for it to smile 

 

 

Playing: Age of Conan, Crysis Wars (mod maps), Fallout 3, NWN2 Storm of Zehir
Watching: Doctor Who S4, Stargate Atlantis S5
The views expressed on these forums are my own and do not necessarily reflect the views of mmorpg.com which includes punctuation error's and dry sarcastic humour...

skeptical  5/02/08 9:09:15 PM

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What bothers me is that MMO's seem to be getting worse as time goes on rather than better. Single player pc games have all the same problems with having to be run on an almost infinite number of harware configurations. They don't ship in the shape MMO's do. No one expects perfection, but I think recently game makers have used that as an excuse to push out very substandard games. The go retail now then fix and finsih the game later is a trend that has been going on for awhile now. Pretty soon people will be saying hey the game has only been out for a year what do you expect.

 
Thomas2006  5/02/08 9:16:24 PM

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Well comparing a single player game to a mmo is a far cry shame. A mmo is about 100x more complex then any single player game we see out there. You have to deal with things like players being able to be anywhere and everywhere. But in a single player game your more or less fixed to a set area and that is it.

And as graphics become more of a big thing and more advanced there is only going to be that many more bugs and issues that crop up.

 
ladyattis  5/02/08 9:19:14 PM

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mov ax, FUN
mov bx, LIFE
imul bx

Avery:

About the Games for Windows logo, I don't buy it; why? Because the last logo verification 'initiative' was the Vista Ready initiative, which was proven in court to be a farce. Thus, it is likely that the Games for Windows initiative has a similar farcical aspect (or aspects) to it. That's not to say that FC is running shenanigans on us, but I don't expect FC to be the end-all-be-all of development. In fact since they're programming in C++ (check your error logs, you'll find methods called as they are in C++ and cpp files referenced in errors too) I expect them to frack up quite often since such languages are not forgiving on small mistakes of logic or syntax (gotta love GCC for making the most ambiguous runtime error: segmentation fault). In the end, I don't expect AoC to be any less bug ridden than any other game, even single player games have many bugs at release. I just hope that FC revises there system requirements, because I don't see AoC for the PC running on anything at low settings with their current engine as it is.

-- Brede

 
brostyn  5/02/08 9:29:32 PM

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