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 Thread (26 posts)
dylanrob  5/20/08 12:15:02 PM

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Novice Member

Joined: 5/18/08
Posts: 18

are servers down? i should be able to get in. im getting an authentication error. i registered an account with the preorder key. do i need to upgrade it or something with the retail authentication key? help

 
dylanrob  5/20/08 12:16:50 PM

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Novice Member

Joined: 5/18/08
Posts: 18

register.ageofconan.com says my account is frozen and not playable. what the hell.

 
danyels0n  5/20/08 12:19:10 PM

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Novice Member

Joined: 5/24/05
Posts: 8

Yeah, it says that for all non early access members.
 
dylanrob  5/20/08 12:20:33 PM

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Novice Member

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Posts: 18

so can you tell me what to do?

 
Aguitha  5/20/08 12:23:50 PM

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Apprentice Member

Joined: 2/10/04
Posts: 1146

Originally posted by dylanrob

are servers down? i should be able to get in. im getting an authentication error. i registered an account with the preorder key. do i need to upgrade it or something with the retail authentication key? help


You registred an account with the pre-order key, it's normal, the EA is over it's now the live game, you need to add your retail key i would guess.  The key on the back of the booklet.

 
danyels0n  5/20/08 12:23:51 PM

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Novice Member

Joined: 5/24/05
Posts: 8

I'm in the same boat as you, along with everyone else i'd assume. There is no official word and we are stuck with our thumbs up our ass.
 
dylanrob  5/20/08 12:24:09 PM

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Novice Member

Joined: 5/18/08
Posts: 18

do i have to make a new account and miss out on my mammoth or something?

 
dylanrob  5/20/08 12:24:43 PM

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Novice Member

Joined: 5/18/08
Posts: 18

theres no place to put my key on that account!

 
Aguitha  5/20/08 12:34:05 PM

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Apprentice Member

Joined: 2/10/04
Posts: 1146

 
Courte  5/20/08 12:35:34 PM

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Apprentice Member

Joined: 6/20/06
Posts: 7

In the Same boat...Registered my preorder key back on the 17th Logged into my account today and upgraded using my retail key off the game manual and it's showing account cancelled status frozen..

Thought maybe it was a credit card issue so i tried to change my card but i keep getting issues there also.

This is not the way i wanted to start out.

 
Soto  5/20/08 12:39:13 PM

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Novice Member

Joined: 12/02/03
Posts: 97

The sun billers out a most glorious light, high above a bird circles within a magistic blue sky...

Same here... says my account is cancelled and banned from U.S. forums....crazy start of a new game!

the sword of no sword...

cronach  5/20/08 12:41:11 PM