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 Thread (32 posts)
ajm4193  5/24/08 10:02:41 AM

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just got a new computer, everytime i try and load AoC using the discs it gets to 05.rab or something and the system restarts, ive tried to download the early access thing to see if it works but it also restarts randomly...any idea why? ive got XP and my computer is easily able to run it

 
Jessix  5/24/08 10:14:31 AM

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  Run CHKDSK(go to My Computer, right click your main drive, go to properties, click on tools tab, click on Error Checking, enable all options and restart.

  Then De-fragment your drive. Scan for spyware/viruses, get a registry cleaner and clean/de fragment your registry.

  If worse comes to worse do a complete reinstall of WinXP and see what happens. You could also have a bad DVD and/or a hard drive/DVD ROM drive that is failing and causing the crashing.

  You could also get a program called Alcohol 120%, create an image of the DVD, and then mount the image on a virtual drive and see if it installs then.

 
MasterPain55  5/24/08 10:20:48 AM

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abc

restarts are never a good thing since many parts in your computer can cause them so its really hard to track down the problem. Maybe if you could list your specs we will have a better idea.

Mpain55 Xfire Miniprofile
maskedweasel  5/24/08 10:23:12 AM

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There is no witness so terrible and no accuser so powerful as conscience which dwells within us.

... I'd start with something more simple like updating DirectX and your video drivers.

Don't run a reinstall of the OS, run a Repair installation from your disk.  Install Microsoft Updates as well.

When the system comes back up does it ask to send an error report to Microsoft?  I would do that, it might give some insight on the problem.

Does it Blue Screen before restart? Or Give you a blue screen with a countdown?  If it has something to do with memory dumps you could increase your virtual memory and clean out the Dump Cache with CCleaner.

 

Let me know.

Jessix  5/24/08 10:36:00 AM

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Originally posted by maskedweasel

... I'd start with something more simple like updating DirectX and your video drivers.

Don't run a reinstall of the OS, run a Repair installation from your disk.  Install Microsoft Updates as well.

When the system comes back up does it ask to send an error report to Microsoft?  I would do that, it might give some insight on the problem.

Does it Blue Screen before restart? Or Give you a blue screen with a countdown?  If it has something to do with memory dumps you could increase your virtual memory and clean out the Dump Cache with CCleaner.

 

Let me know.

Id start with actually thinking... He is trying to install the game from the discs and crashing. This has nothing to do with DirectX or Video drivers... a repair installtion? lol yea that will get rid of viruses spyware and bad sectors on the HDD..do you work for Dell?  He did say it was a NEW computer. I hope to god a new computer would come with the latest version of DirectX. anyways...

 Only thing I can recommend that you said was to run Windows Update. Make sure you do a system backup if your going to update to Service Pack 3. I had horrible performance after installing it and had to reformat.

 
Bakgrind  5/24/08 10:36:35 AM

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Aut vincere aut mori

I had a problem like yours when I bought a pc that had WIN XP as the OS. If you didn't disable windows messenger prior to connecting your pc to the web you more than likely have a lot of spyware that is trying to run through the MSN messenger since the version you are using is not updated to the current security of the current version. Running a spyware and or antivirus program is what i would suggest. Or the simple and easiest is a complete reinstall.

http://www.microsoft.com/windowsxp/using/security/learnmore/stopspam.mspx

 
ajm4193  5/24/08 10:40:22 AM

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itsa dell XPS 720

 

intel 2 quad core Q6600

8800 GT video card (i alreayd updated it)

max ram, 3 gb

windows media OS

 

 
maskedweasel  5/24/08 10:43:54 AM

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There is no witness so terrible and no accuser so powerful as conscience which dwells within us.

Originally posted by Jessix

 

Originally posted by maskedweasel

... I'd start with something more simple like updating DirectX and your video drivers.

Don't run a reinstall of the OS, run a Repair installation from your disk.  Install Microsoft Updates as well.

When the system comes back up does it ask to send an error report to Microsoft?  I would do that, it might give some insight on the problem.

Does it Blue Screen before restart? Or Give you a blue screen with a countdown?  If it has something to do with memory dumps you could increase your virtual memory and clean out the Dump Cache with CCleaner.

 

Let me know.

Id start with actually thinking... He is trying to install the game from the discs and crashing. This has nothing to do with DirectX or Video drivers... a repair installtion? lol yea that will get rid of viruses spyware and bad sectors on the HDD..do you work for Dell? 

 Only thing I can recommend that you said was to run Windows Update. Make sure you do a system backup if your going to update to Service Pack 3. I had horrible performance after installing it and had to reformat.


Whatever you say bud, go ahead and have him lose his data, not your problem right.  Repair installations will take out any modified files from any spyware or viruses, but it doesn't look to be a Virus problem -- as its only restarting, and theres not enough information.  For all we know it could be something as simple as a DRIVER ISSUE.. .that could be cause by OLD VIDEO CARD DRIVERS.  Don't tell me how to do my job kid, I've been doing it longer then you.

 

** Also, he can go ahead and check his error logs and see whether or not he has a bad Hard Drive, check for any disk errors.  

Jessix  5/24/08 10:44:23 AM

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Originally posted by ajm4193

itsa dell XPS 720

 

intel 2 quad core Q6600

8800 GT video card (i alreayd updated it)

max ram, 3 gb

windows media OS

 

  Your crashing trying to install the game from the DVD's right??

 
ajm4193  5/24/08 10:45:13 AM