All Posts by openedge1

Well, if we can see none of the backwards looking statements that seem to riddle all correspondence by Funcom

"Launch this, Launch that, blah, blah, Miracle Patch, blah, Soon, blah, Launch"

Then we may have a winner.

I still think Funcom is working like this is Day one based on the many posts I see (not just my thread by Famine, but Erling's interview with Jon, etc..all talking about Launch..)

We need to know what is happening...NOW!

Originally posted by WSIMike

"Now now now"? ...

Seriously.

Are you with FC on their little acid trip or something?

The issues people are complaining about were supposed to be in *months* ago. They were discussed for months before that.

I'm sure you know this.

So, please, spare us the disingenuous spin and cheer-leading.

FC is a company owned and run by adults whom, though you may disagree, should be held accountable for what they say and what they do... especially when money is changing hands in the process.

As has been said... They can pull themselves out of this by simply being up-front and communicating with the players in a consistent and meaningful way (ie. no more of this "soon", "eventually", "foreseeable future" crap). Given every opportunity, including direct questions from some who were originally some of their biggest fans, they choose not to.

To quote Thom Yorke from the song "Just":
"You do it to yourself, you do.
And that's what really hurts...
is you do it to yourself.
Just you.
You, and no one else...
You do it to yourself..."

 FC can turn this around any time they want. They choose to stay the course and keep acting like nothing's wrong.

 

Since we are on lyrics, I am thinking the Funcom song is more along the lines of

Allison

"allison i said were sinking
but she laughs and tells me its just fine
i guess shes out there somewhere"

I think we can replace Allison with Funcom!

Originally posted by Orphes

What? If the player still think it is still lacking does not make it into anything else. "But he still is adressing the lack of support at launch to a player that says the support was lacking at launch."

 

----------

 

"Once the game shipped, the lack of GMs in game made the existing bugs unbearable. I did manage to get help with my destiny quest, but only after waiting overnight for a GM! These problems have largely been fixed now by hiring more GMs and forum moderators, or by players quitting, but Funcom's lack of preparation in this department was just another example of their inability to run a large-scale MMO well."

Yet, all of this means nothing when the main post topic is

"My Last Day in AOC "

And the first line is

"My account ends tonight, and I wanted to say goodbye"

Who cares what launch WAS, but it is how the game IS NOW!

And when 75% of posts are like the above, who cares how launch went.

Sad

Originally posted by Orphes

 

Oh nice read,

But he still is adressing the lack of support at launch to a player that says the support was lacking at launch.

And addresses this to a player who still feels that after 4 months, that support is still lacking.

This explains it best

"Those who live in the past are condemned to repeat it"

Cheers

Originally posted by Mrbloodworth

OMG...

Mom? Is that you?

And no, it is not a conspiracy, just a simple discussion of a company who is out of touch with its player base, with its game in general. A CM who is out of touch with its community and the needs of said community.

Simple.

Originally posted by Orphes

Originally posted by openedge1

I saw this post today, and just could not resist posting...

Link here

Thanks for the constructive feedback guys. I know launch has been stressful especially on attaining support for your in-game issue but we have been set on improving it more and more. In all, it just comes down to the large flood of questions that normally come in with any launch. Though, I will not try to input that as any excuse because really we want to offer the best support we can always.

__________________

Glen 'Famine' Swan

Uh. Does he realize that launch was 4 months ago, or is it like I believe, and that Funcom still thinks 4 months out is considered still a launch?

Obviously...

Maybe because after 4 months the game is still not ready, So everyday is a launch when they get up, go to work, and start all over?

 

http://forums.ageofconan.com/showthread.php?t=161495

"Once the game shipped, the lack of GMs in game made the existing bugs unbearable. I did manage to get help with my destiny quest, but only after waiting overnight for a GM! These problems have largely been fixed now by hiring more GMs and forum moderators, or by players quitting, but Funcom's lack of preparation in this department was just another example of their inability to run a large-scale MMO well."

Here we have a guy talking about what the OP of that thread states about lack of support at release, a thread started yesterday. We also have a community manager replying, the same day, adressing that.

I mean...

But, we must look at "reading comprehension" Lets try some here.

"Thanks for the constructive feedback guys. I know launch has been stressful"

Lets look at this sentence. Is this past tense or present tense.

"Thanks for the constructive feedback guys. I know launch WAS stressful"

Which sentence would be about launch in the past?

"but we have been set on improving it more and more"

It is month 4, you should have a more cohesive line for support now. Yet, this person who has been dedicated to the game is leaving NOW due to issues. This is not about LAUNCH issues. I mean, Why leave out how the post started...

"My account ends tonight, and I wanted to say goodbye. I know I'll get a ton of replies saying "I don't care" or "good to see you leave", but I love you guys too My guild (Agents) quit a while ago, just after two weeks of defending their battlekeep. Since I had been playing casually, I hadn't hit 80 yet, so I decided to stick around a little bit longer."

He is NOT discussing launch issues, he is leaving and discussing issues he STILL HAS.

Ok...back to Famine

"In all, it just comes down to the large flood of questions that normally come in with any launch."

So, the OP mentions many things, yet Famine is still focused on the launch wording....why? Is he avoiding stuff like...

"Funcom's concept for this game was amazing, and I'll admit that there were times I was totally enamored with the landscapes and the graphics, and the feel of AOC. I would like to commend them on the stuff they have achieved, and hope for their sake that they can finish up the game (filling out the empty areas of content, and building engaging raid encounters). I may be back if I see positive changes."

So, after 4 months, the OP still feels the game is not "finished" (which we know is a relative term in MMO's...but, AoC was not even finished to launch)

And finally, Famine states...

"Though, I will not try to input that as any excuse because really we want to offer the best support we can always."

So, according to the way this sentence is laid out, and with some reading comprehension skills, I see...

Large Questions come in with any launch, but I am using this as an excuse, no matter how much I do not want to for our support issues.

Why is he blaming support issues on launch STILL, when it is 4 months AFTER launch.

Out of touch with reality is my only belief at this juncture.

Originally posted by Mrbloodworth

Originally posted by openedge1

Originally posted by woody1974

 

How many posts does it take to tell Famine that you guys hate him, I think he gets it by now, I applaud him for not stooping to childish insults, but the post makers don't get it, because perhaps things are alot easier said than done if your on the outside. 

The posts are the same thing over and over and over. People complain about bugs, unfinished, lag etc... how many threads need to be made to say the same thing over and over and it's never anything new. I think people have some serious mental issues to be sitting here 2 or 3 months after release still talking about their hatred for this game instead of moving on, then it seems to me the problem doesn't just lie with Funcom. When does the time to move on come? 

When the first post goes up that says "Well, we made a mistake, we apologize, and this is coming TODAY"

And that "Coming today" would be

PvP system in place

Armour sets as promised (and even lied to about them being there, but not dropping in one post, then the next post saying we are adding it)

Dupes and exploits fixed or removed

Bugs fixed. At least the "stupid" ones.

DX10 added as noted on the box.

And this is the biggie. Stop treating the community like you do not see these problems, and waxing over main issues to make it look like you are still in launch phase.

(PS: and again, if THESE threads bother you, there are other threads here that may not be as dramatic and hurtful as these posts seem to be to you...Famine is a big kid and can handle himself.)

 

Most of this has been explaned or addressed, or can be seen on the testlive server. They are not ingoring anything, its simply people like you that want it "now now now".

That is funny. I am sorry I want what was originally promised....AFTER 4 MONTHS

Ah heck, I would even take what I had at the end of Open Beta, than what we have NOW.

I instead see a company who wishes to focus on discussing an expansion, when the game still is missing so much after 4 MONTHS. Still discussing DX10, 4 MONTHS after it was suppose to exist. PvP 4 MONTHS after it was suppose to be enabled.

Do you notice a trend here? The 4 MONTHS part? We don't want it now, we want it after 4 MONTHS, not at launch.

But, as I stated, Funcom, the CM's, everyone on their team still thinks this is launch that took place 4 MONTHS ago. Maybe that is why we still do not have everything as promised.

They still are living 4 MONTHS AGO.

Originally posted by woody1974

Originally posted by openedge1

Originally posted by woody1974

 

How many posts does it take to tell Famine that you guys hate him, I think he gets it by now, I applaud him for not stooping to childish insults, but the post makers don't get it, because perhaps things are alot easier said than done if your on the outside. 

The posts are the same thing over and over and over. People complain about bugs, unfinished, lag etc... how many threads need to be made to say the same thing over and over and it's never anything new. I think people have some serious mental issues to be sitting here 2 or 3 months after release still talking about their hatred for this game instead of moving on, then it seems to me the problem doesn't just lie with Funcom. When does the time to move on come? 

When the first post goes up that says "Well, we made a mistake, we apologize, and this is coming TODAY"

And that "Coming today" would be

PvP system in place

Armour sets as promised (and even lied to about them being there, but not dropping in one post, then the next post saying we are adding it)

Dupes and exploits fixed or removed

Bugs fixed. At least the "stupid" ones.

DX10 added as noted on the box.

And this is the biggie. Stop treating the community like you do not see these problems, and waxing over main issues to make it look like you are still in launch phase.

(PS: and again, if THESE threads bother you, there are other threads here that may not be as dramatic and hurtful as these posts seem to be to you...Famine is a big kid and can handle himself.)

Seriously, Funcom could apologize till the cows come home and I bet they would still get the same hate garbage thrown their way. If you read most of the posts no longer are they about anything legit anymore.

Same posts over and over filled with hate or these samelines. "I lost $50",  "Funcom promised us"..Seriously what makes the haterz any better than Funcom. It's not ok they lied to you. it's not ok some of you feel the game is unfinished, its not ok theres no DX10, it's not ok theres no end game cotent, but it's ok for you all to trash the Community Manager, its ok for you to trash the developers, and its ok for you to trash people that say anything positive about the game over and over and over...
 

I never said it's not ok to dislike this game, difference is some people say their peace and they move on, others have spent their last 3 or 4 months trashing the hell out of this company, its Community Manager, and its players... An apology is not going to end all of this, what will end it all are people that say their peace and move on...

Maybe the real question is....

Why do you care? Do you have any personal stake or gain here? Lets say I find a porn site, and I am offended. I do not return and continue to look at it...

You are offended by how we feel (still not sure why?), so if that happens, you can always take your suggestions and move on...

Streets go two ways here, how about at your house?

I go back to the forum argument. I feel Famine is out of touch with his community, and I have stated as such. This is what people do on forums. Openly discuss...If you wish to congratulate them on their failures, you could always start a new thread or how about a blog?

Originally posted by woody1974

Ok just like you said "MMO is big business" so what happens in any business if you don't like the service your recieving, you cancel and move. it's that simple.

You said " It is a business and a service, just like cable t.v., cell phones, telephone and internet providers, etc." Thats right it is and what do unhappy customers do? They switch from cable to satellite or dsl, and thats a monthly fee with cable and a 1 or 2 year agreement with satellite, thats more than the petty $50 people are angry about, but the difference is least they have the sense to move on.

That is correct.

After they gave us a refund of time spent in a broken service.

Busted cable line? Refund. Bad DSL connection? Refund. Bad hamburger from a hamburger joint? Refund. Bad CD or DvD? Replacement or Refund.

Mind you this is "broken" services also. If that band I love puts out a CD and I hate the music...well, too bad. No refund there.

But, this is not a case of a game we did not like.

I actually LOVED the game. I do NOT like Funcom right now, and the fact they sold me a broken product. And then what if you walked into the store for a refund and the clerk said "Well, we just launched the company, so we have an excuse, and will not refund you." Yet, that company is say...Best Buy?

Funcom has no excuses, but they keep trying to put one in. Out of touch.

There is the difference.

Originally posted by woody1974

 

How many posts does it take to tell Famine that you guys hate him, I think he gets it by now, I applaud him for not stooping to childish insults, but the post makers don't get it, because perhaps things are alot easier said than done if your on the outside. 

The posts are the same thing over and over and over. People complain about bugs, unfinished, lag etc... how many threads need to be made to say the same thing over and over and it's never anything new. I think people have some serious mental issues to be sitting here 2 or 3 months after release still talking about their hatred for this game instead of moving on, then it seems to me the problem doesn't just lie with Funcom. When does the time to move on come? 

When the first post goes up that says "Well, we made a mistake, we apologize, and this is coming TODAY"

And that "Coming today" would be

PvP system in place

Armour sets as promised (and even lied to about them being there, but not dropping in one post, then the next post saying we are adding it)

Dupes and exploits fixed or removed

Bugs fixed. At least the "stupid" ones.

DX10 added as noted on the box.

And this is the biggie. Stop treating the community like you do not see these problems, and waxing over main issues to make it look like you are still in launch phase.

(PS: and again, if THESE threads bother you, there are other threads here that may not be as dramatic and hurtful as these posts seem to be to you...Famine is a big kid and can handle himself.)

Originally posted by MarlonB

Originally posted by openedge1

Lets look at the skill deck in a different way

Magic the Gathering

You have a deck you have put together. But, you have the luck of the draw on what card you will have to play. So, for example, I start with 5 "skills" in my hand (bar). Now I lay down a card, and a new card appears (the bar rolls and I have a new selection.)

Now, if I stacked my deck correctly I can have ...

An Attack, A heal, a ranged, melee, buff...summons, etc.

See where this is going?

So, I play a warrior type (remember classes will not be as well defined here as say WoW). I then line my deck (bar) like so

Melee - Heal - Buff - Ranged - Melee

Then next row may be

Heal - Melee - Buff - Ranged - Melee

And on.

See? I have already been thinking of this. I think it rocks. Guild Wars like with limited choices, and the game is not gear dependent, and more skill. Practice will make you a winner.

Of course we will eventually get wiki's with various builds and decks. No, I think the deck will be awesome.

 

And to make it slightly more interesting .... there are combo openers, followups and finishers ...

DROOL!

No way. Talk about fun stuff. I hope it plays as fun as it sounds.

Lets look at the skill deck in a different way

Magic the Gathering

You have a deck you have put together. But, you have the luck of the draw on what card you will have to play. So, for example, I start with 5 "skills" in my hand (bar). Now I lay down a card, and a new card appears (the bar rolls and I have a new selection.)

Now, if I stacked my deck correctly I can have ...

An Attack, A heal, a ranged, melee, buff...summons, etc.

See where this is going?

So, I play a warrior type (remember classes will not be as well defined here as say WoW). I then line my deck (bar) like so

Melee - Heal - Buff - Ranged - Melee

Then next row may be

Heal - Melee - Buff - Ranged - Melee

And on.

See? I have already been thinking of this. I think it rocks. Guild Wars like with limited choices, and the game is not gear dependent, and more skill. Practice will make you a winner.

Of course we will eventually get wiki's with various builds and decks. No, I think the deck will be awesome.

Originally posted by woody1974

The age and maturity level of alot of people really show in this and other threads. I don't think Trolls is the appropriate term to use anymore. I think ADHD Trolls is the term I will use.. Why ADHD Trolls? Simple reasons

1. ADHD Trolls get distracted by others negative comments and they forget about the most important thing that this is just a game.

2. Famine, the guy is doing his job as a Community Manager as instructed by his boss/bosses, he isn't a dev or in charge of decision making, he's like what Tony Snow was to the White House, just a correspondant. Im sure he conveys all your complaints to his superiors and they instruct him on what he should do.

3. Many  ADHD Trolls can also be very impulsive.  That means they have trouble thinking about what they're going to say or do before doing it. Impulsively they act before they think and that seems to be a common thing in these threads.

Seriously despite all the bitterness you have, how many of you have stepped back and understand that this is nothing more than a video game? Perhaps maybe its time to stop being drama queens and move on to another game.

Yet, you present your own drama by stepping in and calling people names and what not. I am confused over how far you stepped back before making this post.

The main point here is we are on a forum. Forums discuss issues with whatever subject the forum is about.

This forum is about Age of Conan. This thread is about how out of touch this developer and it's community management is with reality, and the actual players.

I for one think Funcom and the CM believe that this is still day one, and that every day is still day one. But, 4 months have passed, the management is still clueless over what it's players want. The CM is as well, clueless over the subjects of the posts he answers is my opinion.

But, truly, this is only a video game as you say. We have spent our 50 bucks, and have lost our 50 bucks. No one likes to lose money...pure and simple. This forum acts as a place that we can discuss these issues we see, and discuss with the company (as we can see they are willing to step in here and talk about the problem). You have only contributed a trolling yourself by taking this off topic with your hijack.

Take your own advice, and move on to another topic if this one bothers you.

Originally posted by TalRasha

It's only fair to mention that the original poster did apreciate the response he got from Famine.

 

You can't just pick out a single post.

 

Besides, I very much doubt that communication is the most important reason why AoC is not a good game (or at least way from being as good as was hoped). Lies of course are very bad, but for the main faults I would have to look at the game itself really.

I think we need to evaluate how the post was made. Famine gives a good reason of why he posted what he did. The language still comes out like he is living day one though.

But, I cannot fault him.

Funcom has put him into a precarious predicament . To have to live with a daily attack from all sides (forums, blogs, even big game sites like Gamespot, which had a fluffy report on the state of Conan...yet did say it was in rough shape in so many words), he needs to continue to be "happy" as possible.

But, I have to say Famine, discussing anything about launch really accomplishes nothing. The post still looked like someone who is out of touch with reality. The reality is launch was actually good. The game has progressed into a mire of bugs, nerfs, exploits and an incomplete feeling with missing content, armor. And the fact the forums are truly a place more of hatred than communication..

Well, I guess you can see why we watch everything said. All I know is I have my box of Conan sitting here on my desk, waiting in the hopes of returning one day. Poor communication and the state of the game will force me to shelve it.

Maybe it is Funcom as a whole who is out of touch.

Originally posted by FC-Famine

Like I mention before, it's always good to read the original post. Mainly the last paragraph where it does detail the issues with launch. I don't believe it mentions the actual word "launch" but it refers to launch if you do read it.

Thanks!

So, you based your comment on the last paragraph of their forum post?

Please understand (and I worry that maybe it is the divide of language causing this issue..), but do you know by doing that, you basically made the rest of that users post feel worthless and unimportant.

This is EXACTLY why you have this forum (MMORPG) full of so many people with the "Failcom" logos as part of their image. The fact that you cannot communicate properly with your own community says a lot.

This is where the divide between the players and Funcom has become an issue. There is some form of communication breakdown if you are not willing to give this users post anything beyond what you felt was what YOU wished to convey, and not the underlying issues. You basically "blew" off his original complaint.

Notice that I did not see ANYTHING about launch. The post had NOTHING to do with launch.

Yet, if this is what YOU see, then I see why the game is in the shape it is right now.

I am sorry if this is harsh, but really, the title of this thread is more true with each answer you give here. You are out of touch if you felt the posts main subject was "Launch".

I would ask you to go again, read it from the top, and appreciate that even a "Dedicated" person has decided to leave AoC after 4 months, and not because of "Launch" issue.

Originally posted by WisebutCruel

Originally posted by FC-Famine

Originally posted by openedge1

I saw this post today, and just could not resist posting...

Link here

Thanks for the constructive feedback guys. I know launch has been stressful especially on attaining support for your in-game issue but we have been set on improving it more and more. In all, it just comes down to the large flood of questions that normally come in with any launch. Though, I will not try to input that as any excuse because really we want to offer the best support we can always.

__________________

Glen 'Famine' Swan

Uh. Does he realize that launch was 4 months ago, or is it like I believe, and that Funcom still thinks 4 months out is considered still a launch?

Maybe because after 4 months the game is still not ready, So everyday is a launch when they get up, go to work, and start all over?

 

I see that the original post was not read. The response was in relation to the feedback on launch with support and delays.

Full thread here.

 

After 4+ months, youve had more than enough "feedback" concerning launch. The forums here are full of unmoderated, non-deleted "feedback".

If you are only going to keep coming here with "answers" that don't answer anything, why not just stay in your warm and fuzzy little Failcom Twilight Zone?

Agreed. And if you read the thread, it has nothing to do with 4 months ago, it is ANOTHER "Leaving AoC" thread. It was NOT about launch, which Famine wished to make it.

The original poster from the AoC forum mentions lack of support, lack of slots, lack of response to bugs from beta even.

Did YOU read the thread?That is not launch.

You are treating the game like it is still a launch title, and the news is it has been 4 months. Nothing is getting done. No PvP system in place (except for test, which it should be live by now) STILL no armor sets, still too many bugs, discussion of server merges on EU.

Yet, you guys are still acting like it is day ONE!

I feel so sorry for the clueless nature of Funcom. I have yet to see a company so lost (well, Sigil, yet, it was pulled in, and people were fired immediately...)

Good luck with that!