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The Chronicles of Spellborn

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The Chronicles of Spellborn » General Discussion » Customer support/company contact information?

 Thread (24 posts)
Leepehoppe  1/24/07 4:49:05 PM

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Just wondering if they have any contact information. See if you get banned from the forums, all line of contact is cut off. So I need to contact the customer support but I dont know the email link. Anybody got it?
 
Delanor  1/24/07 5:34:02 PM

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No, had a technical problem with the forum some time ago, searched, but could not find any e-mail address. Standard e-mail adresses gave no response (did not bounce either). I solved it by opening a second forum account and sending a PM to the community mamager. Nowadays you can try to send a PM to Freeze on this mmorpg.com forum.

--
Delanor.

Psykod3N  1/25/07 4:51:03 AM

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Did you tried trough the german forum?
 
Leepehoppe  1/25/07 11:00:06 AM

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Didn't know they had a German forum. Ok will try it thanks for the info.
 
Psykod3N  1/25/07 11:14:25 AM

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For those who speaks German, a link to another forum from a fanpage:

http://forum1.onlinewelten.com/forumdisplay.php?f=1990

 

 
NathanC  1/27/07 4:30:36 PM

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You could PM Freeze through MMOPRG.COM could you not?
 
L0k1-  1/29/07 10:03:00 AM

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Originally posted by NathanC
You could PM Freeze through MMOPRG.COM could you not?

freeze is the one that banned him for breaking the NDA of beta
 
Leepehoppe  1/29/07 12:37:48 PM

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Originally posted by L0k1-
Originally posted by NathanC
You could PM Freeze through MMOPRG.COM could you not?

freeze is the one that banned him for breaking the NDA of beta

And you know that because? oh yeah Freeze publicly posted it to the world. Hmmmm that doesn't sound right. Anways I could ask Freeze since she is an employee of Spellborn International and would be required to give the information to their customers.
 
JelloB2000  1/29/07 1:25:15 PM

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Originally posted by Leepehoppe

Originally posted by L0k1-

Originally posted by NathanC
You could PM Freeze through MMOPRG.COM could you not?

freeze is the one that banned him for breaking the NDA of beta

And you know that because? oh yeah Freeze publicly posted it to the world. Hmmmm that doesn't sound right. Anways I could ask Freeze since she is an employee of Spellborn International and would be required to give the information to their customers.


I looked thruu Freeze's posts & none of them mention any bans or your name.

Nobody is a customer since there is nothing to buy or pre-order. There are future/possible customers however. Here is the Privacy policy.

*Notice: The views expressed in this post are solely those of the author and do not necessarily reflect the views of MMORPG.com or its management.

Tarsick  1/29/07 2:33:54 PM

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haha. littlepeepee is still crying^^




yes, i derive pleasure from the misfortune others bring upon themselves
 
Leepehoppe  1/29/07 4:08:52 PM

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Originally posted by JelloB2000

 


Originally posted by Leepehoppe

Originally posted by L0k1-

Originally posted by NathanC
You could PM Freeze through MMOPRG.COM could you not?

freeze is the one that banned him for breaking the NDA of beta

And you know that because? oh yeah Freeze publicly posted it to the world. Hmmmm that doesn't sound right. Anways I could ask Freeze since she is an employee of Spellborn International and would be required to give the information to their customers.


I looked thruu Freeze's posts & none of them mention any bans or your name.

 

Nobody is a customer since there is nothing to buy or pre-order. There are future/possible customers however. Here is the Privacy policy.

I too noticed that the post was not listed in Freeze's info. The posts were deleted along with the entire thread. I wasn't the one who requested it so maybe Freeze_TCoS asked for it to be deleted or maybe the mmorpg.com mods saw that Freeze_TCoS started a flame war and so they deleted the threads.

As for the privacy policy you provided, when you do something to Spellborn International and you get banned, they permaban you from their entire company. They add you to their company Blist, this is their so called zero-tollerence policy.

 
JelloB2000  1/29/07 6:05:55 PM

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Originally posted by Leepehoppe

Originally posted by JelloB2000




Originally posted by Leepehoppe


Originally posted by L0k1-


Originally posted by NathanC
You could PM Freeze through MMOPRG.COM could you not?


freeze is the one that banned him for breaking the NDA of beta


And you know that because? oh yeah Freeze publicly posted it to the world. Hmmmm that doesn't sound right. Anways I could ask Freeze since she is an employee of Spellborn International and would be required to give the information to their customers.


I looked thruu Freeze's posts & none of them mention any bans or your name.

Nobody is a customer since there is nothing to buy or pre-order. There are future/possible customers however. Here is the Privacy policy.


I too noticed that the post was not listed in Freeze's info. The posts were deleted along with the entire thread. I wasn't the one who requested it so maybe Freeze_TCoS asked for it to be deleted or maybe the mmorpg.com mods saw that Freeze_TCoS started a flame war and so they deleted the threads.
As for the privacy policy you provided, when you do something to Spellborn International and you get banned, they permaban you from their entire company. They add you to their company Blist, this is their so called zero-tollerence policy.


Err now you are grasping at straws, Freeze flaming/trolling someone??

Its the NDA-clause that mmorpg.com enforces. Talk about any NDA & you get moderated (is a sticky on it somewhere), I have seen 3 threads vanish (and if you have followed some of the mayor up-coming mmorpg:s you might have seen other threads vanish).

The perma-ban rule is enforced in any company with customers (even mmorpg.com has perma-bans), some more strict than others (some mmorpg-companys ban entire households and/or credit cards that you have entered).
If you have a way with words (& a bit of luck) perma-ban can be made into temporary a one, but that has to do with what mood the boss is in & what you actually did to get banned.

*Notice: The views expressed in this post are solely those of the author and do not necessarily reflect the views of MMORPG.com or its management.

Kremlik  1/29/07 6:08:07 PM

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Originally posted by Leepehoppe
Originally posted by JelloB2000

 


Originally posted by Leepehoppe

Originally posted by L0k1-

Originally posted by NathanC
You could PM Freeze through MMOPRG.COM could you not?

freeze is the one that banned him for breaking the NDA of beta

And you know that because? oh yeah Freeze publicly posted it to the world. Hmmmm that doesn't sound right. Anways I could ask Freeze since she is an employee of Spellborn International and would be required to give the information to their customers.


I looked thruu Freeze's posts & none of them mention any bans or your name.

 

Nobody is a customer since there is nothing to buy or pre-order. There are future/possible customers however. Here is the Privacy policy.

I too noticed that the post was not listed in Freeze's info. The posts were deleted along with the entire thread. I wasn't the one who requested it so maybe Freeze_TCoS asked for it to be deleted or maybe the mmorpg.com mods saw that Freeze_TCoS started a flame war and so they deleted the threads.

As for the privacy policy you provided, when you do something to Spellborn International and you get banned, they permaban you from their entire company. They add you to their company Blist, this is their so called zero-tollerence policy.


Not to take this the wrong way but I kinda like that atitute when they say somthing they actally mean it not like 'ooo we'll tell you we're gonna ban you to scare you not to do it but not actally ban you because that would mean less money for us', I hope they are this agressive to hackers, exploiters and goldfarmers when the game is actally released, because sorry to say but actal players these days can almost get away with anything and only come off with a slap on the wrist due to fear of actally losing money from the playerbase

Currently Playing: EVE,WoW

Waiting on: WAR, Wrath, SGW

Bring on the WARRRRGGHH!

Leepehoppe  1/29/07 7:39:09 PM