How long is too long to wait for a response from Turbine CS? I have been unable to update the game for a week and a half now and I sent a CS on day one. For some odd reason the Forum Administration over at LotR have decided to close forum registration so I can not seek help on the forums. What is my next step?

Just in case anyone else has seen this problem, I lauch the game client and get to the Update Programs portion of the patching process. It stops with an Update error occured: browser/res/samples/beeptest.html or unable to locate required http header) messages. I have gone as far as re-installing the software twice with no luck.

What OS are you using?

turbine CS has a live chat service that is very helpful ill try to find the link for you.

Fill us in with whats happening t your client , we need more details.

I am using Windows XP SP2.

I am lauching the patcher from the quick-bar, I get the splash screen which fades into the patching screen.

Game Update Progress:                Status

Connect                                             DONE

Examine Programs                         DONE

Update Programs                           0%(9/134)

An update error occured:

browser/res/samples/beeptest.html

And then it sits there, reconnects and stops with the same error.

Hm...never seen that before. IS there a virus program problem. Have you made turbineenvoker.exe an exception?

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Originally posted by spidey2_fan
I am using Windows XP SP2.
I am lauching the patcher from the quick-bar, I get the splash screen which fades into the patching screen.

Game Update Progress: Status
Connect DONE
Examine Programs DONE
Update Programs 0%(9/134)
An update error occured:
browser/res/samples/beeptest.html
And then it sits there, reconnects and stops with the same
error.

---

Could try uninstalling the game then reinstalling it, that would be my guess. but whatever you do, DO NOT SYSTEM RESTORE! It will F all the files up and you will be screwed.

hes reinstalled twice now

Not sure if this helps, if you have a bad file, mabe look up the Lotro folder, delete it and load agin.. Cause i have loaded a game and delete it and still had the folder old one in there..

Hope this helps,

Tom

Try updating using the lotroinvoker.exe  in the lotro directory.

Sounds like a corrupted file thats not getting deleted when he uninstalls. I would uninstall and then check for LOTRO files that arent deleted by it on the main drive. Then reinstall.

Got a firewall running?

Just a gess, if you run Vista, make sure you start the game in admin mode

Originally posted by Aguitha

Just a gess, if you run Vista, make sure you start the game in admin mode

He already stated that he is using XP SP2

Have you tried updating via torrent?

http://turbine.fuzeqna.com/lotro.support/consumer/kbdetail.asp?kbid=1386